These Terms of Service ("Terms") govern your use of the Pressure Jet Solutions website and customer portal (the "Service"), operated by Pressure Jet Solutions ("we", "us", "our"). By creating an account or using the Service, you agree to these Terms.

1. The Service

Pressure Jet Solutions provides exterior cleaning services, including pressure washing and related maintenance, to domestic and commercial customers. The Service allows you to request quotes, manage bookings, and view your billing and invoice status.

2. Accounts

To use certain features of the Service, you must register for an account. You agree to provide accurate information and to keep your login credentials secure. You are responsible for all activity that occurs under your account.

3. Bookings and quotes

Quotes provided through the Service are estimates and may be adjusted based on a site visit or further information. Bookings are confirmed at our discretion and may be rescheduled by either party with reasonable notice.

4. Billing and payments

Invoicing for services rendered is managed through QuickBooks Online. We do not collect or store your payment card details. Where you connect your account to view invoices, the Service retrieves your invoice and balance information directly from our QuickBooks Online company on a read-only basis, matched to the email address on your account.

5. Acceptable use

You agree not to:

Use the Service for any unlawful purpose.
Attempt to gain unauthorized access to any part of the Service or another user's account.
Interfere with or disrupt the integrity or performance of the Service.

6. Disclaimer of warranties

The Service is provided "as is" without warranties of any kind, whether express or implied. We do not guarantee that the Service will be uninterrupted, error-free, or completely secure.

7. Limitation of liability

To the fullest extent permitted by law, Pressure Jet Solutions shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Service. Nothing in these Terms limits liability for death, personal injury caused by negligence, or fraud, where such liability cannot be excluded under applicable law.

8. Termination

We may suspend or terminate your access to the Service at any time if you breach these Terms. You may stop using the Service and request deletion of your account at any time by contacting us.

9. Changes to these Terms

We may update these Terms from time to time. Continued use of the Service after changes are posted constitutes acceptance of the revised Terms.

10. Governing law

These Terms are governed by the laws of England and Wales. Any disputes arising from these Terms or the Service will be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Contact us

If you have any questions about these Terms, please contact us at contact@pressurejetsolutions.co.uk.